CÔNG TY TNHH THƯƠNG MẠI, ĐẦU TƯ VÀ CÔNG NGHỆ NGS
NGS TRADING, INVESTMENT AND TECHNOLOGY COMPANY LIMITED

Tuyển dụng

SAP SD/CRM CONSULTANT

  1. GENERAL INFORMATION
  • Address: 5th floor, Van Ho Center, 51 Le Dai Hanh Street, Hai Ba Trung District, Ha Noi
  • Working time: 40-44h/week, 8h30 – 17h30 from Monday – Friday
  1. REQUIREMENTS
  • Bachelor Degree or higher degree.
  • 2 years’ experience of SAP SD/CRM or CRM system
  • Understand the process of Marketing, Sales and Customer care or Customer service
  • Worked as SME involved in SAP CRM in the areas of Quote, contract & Unified billing is the advantage.
  • Should have experience on CRM Billing - Contracts generate Billing Requirement Items (BRIs) which are selected via the Billing Due List
  • Customer focused with excellent problem-solving skills
  • Excellent analytical and presentation skills
  • Strong interpersonal skills, good teamwork player
  • Good communication both English and Vietnamese
  1. RESPONSIBILITIES
  • Participate in AMS/ Roll out/ Implementation projects
  • Participate as a key member of an implementation/Support team to provide the Functional deliverables for multiple SAP transformation and enhancement projects
  • Work as SPOC between development team and customer IT
  • Understand customer requirements and functionalities very clearly and provide solution accordingly
  • You should be able to configure and make changes to existing Sales and Service Processes in SAP CRM
  • In this role you will responsible for managing and resolving Incident raised by Customer
  • Handle customer escalation topics and meet the customer satisfaction
  • Troubleshoot / resolve problems reported by customer
  • Participates in establishing and maintaining application standards and processes.
  • Analyze customer business requirements, needs and objectives and map them to SAP solutions and processes to be implemented
  1. BENEFITS
  • Competitive salary.
  • 13th monthly salary + Performance Incentive
  • PTI Premium Insurance + Annual Health Check
  • Professional, dynamic working environment
  • Regular team building and social events.
  1. CONTACT INFORMATION
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it. / This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Skype: tamvu90ba

 

NGS TRADING, INVESTMENT AND TECHNOLOGY COMPANY LIMITED

 

 

CÔNG TY TNHH THƯƠNG MẠI, ĐẦU TƯ VÀ CÔNG NGHỆ NGS

ĐỊA CHỈ:
TẦNG 5, 51 LÊ ĐẠI HÀNH, QUẬN HAI BÀ TRƯNG, HÀ NỘI, VIỆT NAM

VĂN PHÒNG ĐẠI DIỆN TẠI HCM:
TẦNG 6, TOÀ AN KHÁNH, 63 PHẠM NGỌC THẠCH, PHƯỜNG 6, QUẬN 3, TP. HỒ CHÍ MINH.

ĐIỆN THOẠI:
HN - (+84) 24 3858 3858     HCM - (+84) 28 6654 3950 
TỔNG ĐÀI HỖ TRỢ: (+84) 1800 9476